Privacy Policy

Riley Jackson Law, Privacy Policy

This Privacy Policy explains the information that we collect about you and your health and the ways that we use that information and protect its privacy.  In addition to this Privacy Policy, we treat your “Protected Health Information” (as defined in the Health Insurance Portability and Accountability Act of 1996 and its implementing regulations, as amended and supplemented from time to time (“HIPAA”)) in accordance with the requirements of HIPAA.  This Privacy Policy applies only to the Services provided by Riley Jackson Law.

By submitting your information to us or using our Services or the Website, you consent to the terms of this Privacy Policy.  If you do not agree to the terms of this Privacy Policy or the treatment of your information as outlined in this Privacy Policy, do not submit any information to us or use our Services or access or use the Website.

Personal Information

In this Privacy Policy we us the term “Personally Identifiable Information” to mean any information about you that would allow a third party to determine your identity, and we use the term “Non-personally Identifiable Information” to mean any information that does not personally identify you, including, without limitation, “de-identified” data.

Collection And Use Of Information

Non-Personally Identifiable Information that We Collect:

Riley Jackson Law automatically collects certain technical information such as, without limitation, the Internet address from which you visit our Website, your browser type, which websites you were visiting before coming to our Website, which pages of our Website you visit and how long you visit each page.  In addition, if you use our mobile application, we will collect information about the mobile device you are using.

Use of the Information:

We use your Personally Identifiable Information to determine your eligibility for Services, to provide the Services you have requested or elected to use and to tailor our Services for you, all in accordance with applicable law.  Those Services may include, without limitation, sending texts, emails, or regular mail or making phone calls to you to provide reminders, educational or technical information, or respond to your questions.  We may also use these methods to send you technical updates or notices regarding our Services or to improve our customer service.  We may also use your information to (i) investigate, prevent or take action regarding illegal activities, (ii) comply with applicable laws, regulations and legal process, and (iii) protect our rights, the rights of our affiliates or related third parties, or to take appropriate legal action to enforce our rights.

Riley Jackson Law may use your Personally Identifiable Information to inform you of other products or services available from Riley Jackson Law or our affiliates or business partners and in accordance with applicable law.  Riley Jackson Law may also contact you via surveys to conduct research about your opinion of current Services or of potential new Services that may be offered.

Riley Jackson Law compiles your Non-personally Identifiable Information in aggregate form to help diagnose problems with our servers and systems and to gather broad demographic information. We may additionally use aggregated, Non-personally Identifiable Information in the development of products and services to meet the continuing needs of our clients and customers, and to analyze and improve the content, features, materials and opportunities that we make available on our Website.

Riley Jackson Law may provide aggregated, Non-personally Identifiable Information to customers, advertisers and other third parties (including, without limitation, sponsors of research or product development and other business partners of Riley Jackson Law) including to generate reports, marketing and technical research and for related business purposes of Riley Jackson Law.  Riley Jackson Law may use Internet addresses for identification purposes only when necessary to enforce compliance with the Riley Jackson Law Website Terms of Use and to protect our Services or any person, as otherwise permitted by law.

We contract with a third party for the retail/e-commerce portion of our Website, and any information you provide directly to that third party will be treated in accordance with the privacy policies of that provider, which are accessible through links on the retail/e-commerce section of our Website.

Consent to Use of Information

By providing us with certain information on or through the Website or other means or by using our Services, you consent to the following uses of such information:

Information Provided Consent – You expressly opt-in and consent to:
Email Address Receiving emails from us, our affiliates or agents related to medical services in general, information you have requested, related services, information updates, and similar information
Phone Number
(land line)
Receiving calls from us, our affiliates or agents, through human initiated calls or automated calls, including the use of artificial or pre-recorded messages
Phone Number

(mobile number)

Receiving calls from us, our affiliates or agents, through human initiated calls or automated calls, including the use of artificial or pre-recorded messages

Receiving text messages (for which normal text or data charges may apply)

By providing the foregoing consent, you specifically waive any claims you may have as a result of our sending such emails or text messages or placing such phone calls to your numbers, including, without limitation, claims under federal or state laws and specifically any claim under the CAN-SPAM Act, 15 USC § 7701, et. seq. or under the Telephone Consumer Protection Act, 47 USC § 227.  By providing the email address or phone number, you represent that you have the authority to use and provide this consent for that email address or phone number.  

Sharing Of Your Information

Except as specified in this Privacy Policy, Riley Jackson Law will not sell, trade, lend or otherwise voluntarily disclose any Personally Identifiable Information that you have provided.  Riley Jackson Law may share your Personally Identifiable Information with: (a) third parties to assist in the administration of our Website or the Services; (b) to Riley Jackson Law financial and legal advisors; (c) to others as required by law; and (d) for other purposes that be consented to by you from time to time. Where you have given us specific permission to do so, we may share your information with the physician(s) or caregiver(s), including, without limitation.

As part of our business, we may provide aggregated Non-personally Identifiable Information, with or without compensation, to third parties for their own use.  The aggregated Non-personally Identifiable Information can be valuable in helping to develop new products or services that may be of interest to our customers.  The Non-personally Identifiable Information may include, without limitation, statistics about our customers.

If you post a comment or other information on a blog or other comment area of our Website, you should remember that it will be publicly available.

Your Ability To Update Your Personally Identifiable Information

You may ask us to change or update your personally identifiable information at any time by emailing us at [email protected] or calling us at 205.879.5000.

Use Of Cookies

The Riley Jackson Law Website uses “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Riley Jackson Law services or websites you visit

Security Of Your Personal Information

Riley Jackson Law maintains measures designed to secure your personal information from unauthorized access, use or disclosure. Nevertheless, no set of security safeguards is guaranteed to be impenetrable.  We cannot and do not guarantee or warrant that communications to or from our Website, or the date transmitted or stored on or through the Website, are or will be totally secure from loss, misuse or unauthorized access by third parties.  If you choose to provide information via our Website, you accept the risk that a third party may intercept or otherwise obtain and use that information.


We may at times ask you to complete surveys about our Services or potential Services.  We use information from surveys to better understand the needs of our users and to gather information about health care trends and issues.  We generally do not ask for Personally Identifiable Information in surveys.  If we do request contact information for follow-up, you may decline to provide such information.  Personally Identifiable Information that is provided by survey respondents is shared only with those people who need to see it to respond to the question or request, with third parties who perform data management services for us, or as otherwise provided herein.  Those third party service providers assisting us with surveys are required to comply with this Privacy Policy.

Changes To This Privacy Policy

Riley Jackson Law may occasionally update this Privacy Policy, including, without limitation, to comply with applicable law or to reflect company and customer feedback.  Notices of changes will be posted on the Riley Jackson Law Website in advance.  Riley Jackson Law encourages you to periodically review this Privacy Policy to be informed of how Riley Jackson Law is protecting your information.  Use of our Services or the Website or submission of information to us following a change in the Privacy Policy indicates your consent to the revised Privacy Policy.

Related Links

The Riley Jackson Law Website may contain links to other websites (“Linked Sites”). The Linked Sites are not under the control of Riley Jackson Law and Riley Jackson Law is not responsible for the privacy practices or contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. Riley Jackson Law is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by Riley Jackson Law of the Linked Site or any association with its operators.

Children And Privacy

We understand the importance of protecting children’s privacy in the interactive world.  We do not knowingly collect personal information from children under the age of thirteen (13) without parental consent.  If you are a child under 13 years of age, you are not permitted to use our Services without your parent’s prior written consent and should not send any information about yourself to us.

In the event that we become aware that we have collected Personally Identifiable Information from any child, we will dispose of that information.  If you are a parent or guardian and you believe that your child under the age of 13 has provided us with information without your consent, please contact us at [email protected], and we will take reasonable steps to ensure that such information is deleted from our files.

California Privacy Rights

Under California Civil Code Section 1798.83, California customers are entitled to request information relating to whether a business has disclosed personal information to any third parties for the third parties’ direct marketing purposes.  Riley Jackson Law will not sell your personal information to third parties for their direct marketing purposes without your consent and will only transfer or share your Personally Identifiable Information as stated in this Privacy Policy.  California customers who wish to request further information about our compliance with this statute or who have questions more generally about our Privacy Policy and our privacy commitments to our customers should not hesitate to Contact Us, as provided by below.


We provide you with the opportunity to opt-out of receiving any future communications from us and our business partners at any time (provided that you cannot opt out of receiving communications directly related to your account with us, but you may have the right to specify the method of such communications). If you want to remove your Personally Identifiable Information from our database and not receive future communications or registration-required service(s) or if you want to change your information in our databases, please contact us using any one of the following methods:

By E-Mail: [email protected]

By U.S. Mail:

3530 Independence Dr. Birmingham, AL 35209

Birmingham, AL 35222

Should you decide that you no longer wish to use the Services, you may disable your connection to Riley Jackson Law by contacting us using any one of the methods listed above.


Riley Jackson Law complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability or sex.  For further information on our nondiscrimination policies, please see our <<Notice of Nondiscrimination and Accessibility>>.

ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-205-xxx-xxx.

주의:  한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 수 있습니다.  1-205-xxx-xxxx  번으로 전화해 주십시오.

Contact Information

Riley Jackson Law welcomes your comments regarding this Privacy Policy. If you have questions or concerns with any aspect of your privacy in relation to this Privacy Policy please contact Riley Jackson Law:

Riley Jackson Law
3530 Independence Dr.
Birmingham, AL 35209
[email protected]